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This page tells you the terms and conditions (“Terms & Conditions”) on which we supply any of the Services (“Services”) listed on our website ArtiQUOTE (“the Site”) to you. Please read these Terms & Conditions carefully before ordering any Services from the Site. You should understand that by ordering any of our Services, you agree to be bound by these Terms & Conditions. You can print a copy of these Terms & Conditions by selecting the print option from the "File" menu of your browser. Please also note that the use of the Site is subject to the terms contained in the Disclaimer document, which apply whether or not you order any Services from the Site.

1. Information about us.

The Site is operated by Integrated Ordering Systems Ltd (“EQ Software”) a company (Registration No 04109388) registered in the United Kingdom (Registered office address Shuttington Fields Farm, Shuttington, Tamworth, Warwickshire, B79 0HA) under the terms of a joint venture agreement with Articad Ltd.

2. How the contract is formed between you and us

2.1 You may place an order to purchase a Service advertised for sale on the Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to remove your order up until the point at which you submit your order by clicking the "buy" button on the "Purchase" page.

2.2 After placing an order, you will receive an e-mail from us acknowledging that we have received your order and giving an order number and a summary of your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the order has been accepted and when the provision of the Service will commence. The contract between us will be formed only when we send you the Confirmation.

2.3 The Contract will relate only to those Services whose acceptance we have confirmed in the Confirmation. We will not be obliged to supply any other Services which may have been part of your order until the acceptance of such Services has been confirmed in a separate Confirmation.

2.4 We may choose not to accept your order for any reason and we will not be liable to you or to anyone else in those circumstances.

2.5 We may be unable to process your order if: (a) the Service you ordered has been discontinued; or (b) there is a problem with authorisation of the direct debit payment on your credit card and/or bank account.

3. Delivery

3.1 Instructions concerning the delivery of the service will be delivered to you via and email.

3.2 In all cases the Service will be delivered to you via the Site only. Alternate methods of obtaining the Service (via CD or DVD) are available only at additional cost and by special arrangement. If you wish to arrange delivery by one of these alternate methods please contact EQ Software or Articad to discuss these arrangements and the additional costs applicable.

4. Risk and Ownership

4.1 The data provided under the provision of the Services ordered is made available under licence and is subject to the terms and conditions of the licence agreement with the authors of that data.

4.2 Ownership of the data provided as part of the Services will at all time remain the property of the authors of that data and nothing in this agreement shall infer that any ownership or property rights in that data shall pass to you by virtue of this agreement.

4.3. We do not warrant that the use of the Service will be uninterrupted or error free.

4.4 We do not warrant that the data concerning kitchen/bathroom furniture, appliances and related products contained in the Service will be accurate or up to date and you must at all times independently verify such information directly with the supplier to whom such information relates.

5. Price and Payment

5.1 The price of any Services will be as quoted on our Site from time to time, except in cases of obvious error.

5.2 Prices include VAT.

5.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you Confirmation.

5.4 We cannot complete your order until you have completed the direct debit mandate form and this has been authorised by your bank or credit-card company. Direct debit payment can be accepted from most major UK clearing banks and/or made by most major credit or debit cards, by completing the relevant details on the "Purchase" page.

5.5 By completing the direct debit mandate, you confirm that the bank account and/or credit card being used is yours. All bank account, credit/debit card holders are subject to validation checks and authorisation by the card issuer. If your bank or the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

5.6 Our Site contains a large number of Services and it is always possible that, despite our best efforts, some of the Services listed on our Site may be incorrectly priced. We will rectify any such errors as soon as possible once we become aware of them. If a Services correct price is different from the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the Service, or reject your order and notify you of such rejection.

6. Cancellation and Termination of the Service

6.1 You may cancel your order (or any part of it) at any stage before the Services are delivered to you.

6.2 Where you decide to terminate the Service you are obliged to give us 90 days notice of your desire to do so prior to the date of termination and you will be obliged to pay for the Service up to the date that the termination becomes effective.

6.3 Where you terminate the Service you will be obliged to delete all copies of the data provided under the provision of the Service prior to the termination date and to confirm in writing to us that you have done so.

6.4 Our policy on termination does not affect your statutory legal rights.

7. Our liability

7.1 We do not warrant that the use of the Service will be uninterrupted or error free.

7.2 We do not warrant that the data provided pursuant to the Service concerning kitchen/bathroom furniture, appliances and related products will be accurate or up to date and you must at all times independently verify such information directly with the supplier to whom such information relates.

7.3. We will use reasonable skill and care in the provision of Service and in accordance with these Terms and Conditions. We will use all reasonable efforts to ensure that Service and its related data is up to date and accurate but WE SHALL NOT BE LIABLE FOR OUR FAILURE TO DO SO.

7.4 We shall not be liable for the completeness and accuracy of data that is imported from other software applications (including CAD systems, accounting systems and others).

7.5 In the event of a breach of the undertakings set out in these Terms & Conditions our sole liability in respect of such breach will be to use our reasonable endeavours following receipt of notice of such a breach to rectify any such breach within a reasonable period of time and (where relevant) deliver a corrected version of the data.

7.6 The express terms of these Conditions are in lieu of all warranties conditions terms and obligations implied by statute common law course of dealing or otherwise all of which are hereby excluded to the fullest extent permitted by law.

7.7 THE LIMIT OF OUR LIABILITY IN ANY CIRCUMSTANCES WILL BE THE SERVICE FEES PAID BY YOU AND UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA OR INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING FROM (I) THE USE OF THE SERVICE, (II) THE NON-AVAILABILITY OF THE SERVICE, (III) THE FAILURE TO PROVIDE SUPPORT OR (IV) ERRORS OR OMISSIONS IN THE PRICING DATA PROVIDED.

8. Notices

Any formal legal notices should be sent to us at our Customer Services address set out in the ‘Contact Us’ section.

9. Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.

10. General

10.1 If any of these Terms & Conditions is declared invalid, unlawful or unenforceable, then that provision shall be deemed to be deleted from these Terms & Conditions and the remaining provisions shall remain in full force and effect.

10.2 We have the right to revise and amend these Terms & Conditions from time to time without prior notice by changing them on the Site, provided that any such change will not affect any purchases you have made before the change is implemented.

10.3 Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms & Conditions.

10.4 You and we agree that English law applies to these Terms & Conditions and that any dispute between us arising out of or in connection with these Terms & Conditions will only be dealt with by the English courts.

11. Contact Us

If you experience problems with ordering from the Site or have any questions with regard to an order, please feel free to Contact Us.